Mental Health Crisis Response in North Carolina

The Hope Line is available to all North Carolina residents at 919-231-4525. If you’d like to speak with someone in your region, you can find a local list of hotlines here. If you are thinking about suicide or need someone to talk to, call the National Suicide Prevention hotline at 1-800-273-TALK (8255) - available 24/7.

The State of Mental Health in North Carolina

North Carolina currently ranks 34th in the United States for mental healthcare. The Mental Health, Developmental Disabilities, and Substance Abuse Services (MH/DD/SAS), under the North Carolina Department of Health and Human Services (NCDHHS), is responsible for improving their current mental healthcare system, and for providing the resources necessary to build resilience within their communities. They determine the standard of care that all North Carolina residents can expect when they seek treatment from a licensed counselor or therapist. The MH/DD/SAS is working on establishing an integrative care model, while improving on accessibility in all phases of mental illness, from prevention, to treatment and recovery. They work to ensure all residents have access to the resources that promote their well-being and ability to prosper. This includes access to therapists, psychologists, and counselors throughout the state.

The Adult Mental Health Services team within the MH/DD/SAS reviews programs and makes improvements where necessary. They assess program functioning by analyzing data for impact, and monitoring compliance with state and federal regulations. They help with the technical and administrative issues that interfere with program development. The team partners with other state agencies, providers, planning groups, and advisory councils to gather as much data as possible and leverage that data to influence policies and planning.

For assistance in navigating treatment for substance abuse, call the Alcohol & Drug Council of North Carolina at 1-800-688-4232.

If you are LGBTQ+ and you need support, contact The Trevor Project at 1-866-488-7386.

NAMI North Carolina

The National Alliance for Mental Illness, or NAMI, is open to anyone struggling with mental illness. NAMI is an inclusive and community-based resource geared towards raising awareness and supporting group members on their journey to recovery. With group counseling sessions led by a trained member with a diagnosis (past or present), meetings follow a set of 12 principles for support. NAMI meetings are meant to complement your existing treatment plan with your counselor or psychologist. There are many chapters of NAMI that meet in North Carolina, including virtual meet-ups. Find yours here.

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